DacEasy Upgrade FAQs
What are the System Requirements for DacEasy by Sage 2011?
Review the DacEasy Version 2011 System Requirements.
How do I find out more about the new features in 2011?
Read through the Upgrade Center section of our website to familiarize yourself with the many powerful, new features in DacEasy 2011. The Release Guide PDF also presents each new feature in an easy-to-follow format.
Does DacEasy 2011 work with Windows 7® and Internet Explorer 8?
Yes, DacEasy 2011 works with Windows 7® 64-bit and 32-bit, as well as Internet Explorer 8, and many other common applications. Please review the System Requirements for more details.
Does DacEasy 2011 convert the data from previous releases of the Job Cost module?
The DacEasy 2011 Job Cost module includes a data conversion process that will convert all of your job cost data generated using the DacEasy 2010 Job Cost module as well as data from the DacEasy v12 Job Cost module. If you are using a Job Cost module from a version prior to DacEasy v12, please contact our Technical Support department for more details concerning data conversion.
Note: Entries from Simplified Job and Project Tracking in DacEasy 2010/v16 will convert for use with Simplified Job and Project Tracking in DacEasy 2011, but are not usable with the Job Cost Module in DacEasy 2011.
When I install DacEasy 2011, can I reprint the payroll tax reports for quarters closed while using DacEasy v15 and earlier?
No, the reprint quarterly payroll reports feature is limited to quarterly payroll tax reports that were printed with DacEasy v16 and later. DacEasy 2011 can only reprint quarterly payroll tax reports generated in DacEasy v16, DacEasy 2010, and DacEasy 2011.
My organization uses multiple DacEasy modules from a previous version. Can I upgrade just one or only a few of these modules to DacEasy 2011?
No, DacEasy requires that all modules running in your environment be the same version. Attempting to run DacEasy modules from different versions in the same environment will result in unexpected results and may even result in data loss. You must upgrade all DacEasy modules to take advantage of the new features included in DacEasy 2011.
DacEasy 2011 includes credit card and debit card processing in Order Entry and Point of Sale. Can I use my existing merchant account with these modules to process credit cards and debit cards?
To process credit cards and debit cards with DacEasy 2011 Order Entry and Point of Sale, you must install Sage Exchange and supply login credentials from Sage Payment Solutions. However, if your merchant account is provided by a supported processor, Sage Payment Solutions can pass your credit card transactions to your current merchant account provider. Please contact your DacEasy Sales representative at 1-800-DACEASY for additional details about supported merchant account providers, as well as more information about the process needed to use your current merchant account provider with Sage Exchange..
